Refund Policy
Last updated: September 2026 | Calance Training, Sector 14, Gurugram
We believe in transparency. Before enrolling, we encourage every student to attend a free counselling session, review the curriculum, and ask any questions. Our refund policy is designed to be fair while allowing us to maintain operational quality.
Quick Reference: Refund Summary
| Timing | Refund Amount |
|---|---|
| 7+ days before batch start | 80% refund |
| 3–6 days before batch start | 50% refund |
| Within 48 hours of batch start | No refund |
| After batch has commenced | No refund (exceptions: case by case) |
| Batch cancelled by Calance Training | 100% refund OR batch transfer |
1. Overview
Calance Training is committed to fair and transparent policies. This Refund Policy outlines the conditions under which refunds are applicable. We encourage all prospective students to attend a free counselling session and carefully review the curriculum before enrolling.
2. Cancellation Before Batch Start
If a student requests cancellation before the batch officially begins: • Cancellation 7+ days before batch start: 80% refund of fees paid • Cancellation 3–6 days before batch start: 50% refund of fees paid • Cancellation within 48 hours of batch start: No refund Note: Registration/application fees, if any, are non-refundable.
3. Cancellation After Batch Start
Once a batch has commenced, refunds are generally not applicable. In exceptional circumstances (e.g., serious medical emergency with documentation), Calance Training may consider a partial credit toward a future batch at our sole discretion.
4. Batch Cancellation by Calance Training
If Calance Training cancels a batch due to insufficient enrollment or operational reasons before it begins, students will receive a full refund of fees paid, or may choose to transfer to the next available batch.
5. Mode Change Policy
If a student wishes to switch from offline to online mode (or vice versa) within the first week of the batch, we will accommodate where possible. No fee difference applies if the mode change is within our pricing structure. Contact our support team promptly for such requests.
6. Job Guarantee Program — Specific Terms
Refunds for the Job Guarantee Program are governed by separate written terms provided at enrollment for that specific program. Students must review and sign the Job Guarantee agreement before enrollment to understand refund conditions for that program.
7. How to Request a Refund
To request a refund: 1. Email info@calancetraining.com with subject: "Refund Request — [Your Name] — [Course Name]" 2. Include your enrollment details, reason for cancellation, and supporting documents if applicable 3. Our team will acknowledge within 2 business days and process eligible refunds within 7–10 business days
8. Refund Method
Refunds are processed to the original payment method used at the time of enrollment. Cash payments may be refunded via bank transfer. Refund processing time may depend on your bank or payment provider (typically 5–10 business days after processing).
9. Non-Refundable Items
The following are non-refundable under all circumstances: • Registration/application fees • Course materials provided physically • Fees for workshops, events, or special sessions already attended
10. Contact for Refund Queries
For any refund-related queries, contact: Calance Training Email: info@calancetraining.com Phone: +91 99999 99999 Sector 14, Gurugram, Haryana Mon–Sat: 9:00 AM – 7:00 PM